Management system

Plan

Identifying requirements of significant stakeholders
Identifying significant risks
Setting objectives and tasks

Do

Achieving the objectives
Organising daily work
Ensuring the compliance with regulatory and other requirements
Employee development
Ensuring communication
Administration of document management

Control

Monitoring and measuring of activities
Carrying out internal audits

Improve

Improving plans and activities
Preventing problems
Solving problems

We have integrated the requirements from various management system standards into our management system, proceeding from principle of continuous improvement.

2001 - ISO 17025 LABORATORIES QUALITY MANAGEMENT SYSTEM*
2002 - ISO 9001 QUALITY MANAGEMENT SYSTEM*
2003 - ISO 14001 ENVIRONMENTAL MANAGEMENT SYSTEM*
2005 - EU EMAS ENVIRONMENTAL MANAGEMENT SYSTEM
2007 - OHSAS 18001 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM

* Required by the Services Agreement concluded between the City of Tallinn and the Company.