Management system
Plan
- Identifying requirements of significant stakeholders
- Identifying significant risks
- Setting objectives and tasks
Do
- Achieving the objectives
- Organising daily work
- Ensuring the compliance with regulatory and other requirements
- Employee development
- Ensuring communication
- Administration of document management
Control
- Monitoring and measuring of activities
- Carrying out internal audits
Improve
- Improving plans and activities
- Preventing problems
- Solving problems
We have integrated the requirements from various management system standards into our management system, following the principle of continuous improvement.
2001 - ISO 17025 LABORATORIES QUALITY MANAGEMENT SYSTEM*
2002 - ISO 9001 QUALITY MANAGEMENT SYSTEM*
2003 - ISO 14001 ENVIRONMENTAL MANAGEMENT SYSTEM*
2005 - EU EMAS ENVIRONMENTAL MANAGEMENT SYSTEM
2007 - OHSAS 18001 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM
* Required by the Services Agreement concluded between the City of Tallinn and the Company.