Quality policy

We aim to ensure that our customers have drinking water with a very high quality and to discharge wastewater and storm water in an environmentally wise manner.

• We act responsibly, emanating from the principles of social responsibility and ethics, being aware of the impact of our activity on public health and life quality.
• Management is based on the principle of continuous improvement throughout the business.
• We do more than required by the legal acts and we follow the best practices.
• We are a good partner for our customers. We are not afraid to give promises and take responsibility when we fail to keep our promises.
• We believe that it is only by involving our various stakeholders and through open and honest dialogue that we can strive for continuous development to improve our services, quality and work organization.
• We believe that behind every successful company there are inspired and competent employees. Therefore, we consider very important to support and acknowledge, and involve them in our activities and decision making processes.
• We provide our stakeholders with relevant and timely information.