Water consumer
How does fresh drinking water get into your glass?
The water that flows from our taps begins its journey in nature. We have carefully considered every step of this journey and work hard to ensure that the water is clean and fresh.
Before the water reaches you, it goes through a treatment process lasting around 17 hours. Along this journey, we clean the water step by step, removing natural sediments and any potential pollutants.
We protect the water catchment, preserve Lake Ülemiste and the aquifers. We use modern treatment technologies to make sure that every sip of water is refreshing.
Fresh drinking water
Read moreWe ensure high-quality drinking water and a reliable water service around the clock. We treat the water we get from nature, maintain our pipes, and regularly take samples to ensure that every drop of water from the tap is clean and fresh.
1Drinking water
Water's journey back to nature
Read moreWe collect wastewater in a way that is safe for the environment and give it a new life at our wastewater treatment plant. We treat the water thoroughly and return it to nature clean and fresh so that it can become part of the cycle of life and the Baltic Sea once again.
2Wastewater
The water is always on its way to you
Read moreWe take care of around 3,000 kilometres of pipes that bring fresh drinking water to every home and transport wastewater to the treatment plant. By rehabilitating our pipes, we prevent water incidents and ensure a high-quality water supply.
3Pipes
Ready for every rain
Read moreWe maintain and develop Tallinn's stormwater network to cope with increasingly heavy rainfall and keep the city functioning in all weathers.
4Stormwater
1
We ensure high-quality drinking water and a reliable water service around the clock. We treat the water we get from nature, maintain our pipes, and regularly take samples to ensure that every drop of water from the tap is clean and fresh.
2
We collect wastewater in a way that is safe for the environment and give it a new life at our wastewater treatment plant. We treat the water thoroughly and return it to nature clean and fresh so that it can become part of the cycle of life and the Baltic Sea once again.
3
We take care of around 3,000 kilometres of pipes that bring fresh drinking water to every home and transport wastewater to the treatment plant. By rehabilitating our pipes, we prevent water incidents and ensure a high-quality water supply.
4
We maintain and develop Tallinn's stormwater network to cope with increasingly heavy rainfall and keep the city functioning in all weathers.
Field of activity and services
Our activities cover every stage of the water cycle, from collecting and supplying drinking water to treating wastewater and stormwater, and providing high-quality water services to both private and business customers. In addition, we offer additional services to support our customers, drinking water consumers and the fresh environment.
Water analyses
Public drinking water taps
Book a water tank
Turning the water off and on
Water use from fire hydrants
Water leak detection
Wastewater sampling and excess pollution fee
Sewage discharge
Compost soilWant to learn more about our services?
Our servicesWhere does our pipe end and yours begin?
Public water supply and sewer system
Read moreLet us take care of fresh water for you
We bring freshness to you and nearly half a million people. Around the clock.
In 2024, 99.6% of water samples complied with all quality requirements. This result demonstrates the consistency and care that we invest in our work. Effective treatment, timely maintenance and preventive measures help us to maintain consistently high water quality and keep the number of water incidents low.
Your drinking water qualityWe want you to feel happy, safe and satisfied every day
We're always here for you and will respond quickly to any problems you have. Call our emergency line on 626 2400.
Check the water outage map
